Résumé · 2026

Mac Carlton

Solutions Architect helping teams build safe AI agents, useful internal apps, and beautiful, performant products on Vercel.

Where I’ve been

Experience

Product · Platform · AI

Solutions Architect

Vercel · Remote

Jun 2026 – Present
  • Partner with companies to ship internal apps and AI agents on Vercel, pairing platform architecture with practical enablement so teams of every skill level can build and deploy safely.
  • Guide teams building fast, beautiful web experiences—from architecture and developer experience to production hardening and performance.
  • Help customers turn emerging AI capabilities into useful, durable workflows with Eve and Vercel AI primitives.

Product Manager, AI / GenAI

SAS Institute · Cary, NC

2024 – Jun 2026
  • Owned GenAI and agentic AI roadmaps for SAS Customer Intelligence, delivering assistants, copilots, and agents to hundreds of enterprise customers.
  • Led a Marketing AI solution with a 30-person global team and six strategic design partners, operationalizing recommendations and purchase prediction.
  • Established enterprise GenAI practices across language support, multi-region deployments, observability, and privacy; represented the work with executives, analysts, and customers.

Intern & Solutions Engineer

SAS Institute · Cary, NC

2020 – 2024
  • Led SAS/AWS partnership work integrating Amazon Bedrock into Customer Intelligence; resulting POCs contributed to a seven-figure strategic agreement.
  • Built first-party LLM integrations for RAG content generation, text-to-SQL, and real-time personalization; published cookbooks that shaped the AI roadmap.
  • Created internal AI tools for RFP automation and product security, then mentored interns who extended and maintained them.

Independent Contractor

Cohere · Toronto, Ontario

Oct 2021 – Mar 2022
  • Analyzed LLM completions and inference data across leading model providers to understand human preference signals for frontier use cases.
  • Built web-scraping and inference automations that accelerated fine-tuning workflows.

Web Development Intern

Quadland Development · Winston-Salem, NC

May 2019 – Aug 2019
  • Built documentation for a proprietary CMS used by 100+ clients and helped teams resolve performance and accessibility issues across varied stacks.

Education

University of North Carolina at Chapel Hill

2018 – 2022

BSBA, Business Administration · BA, Computer Science

Data Analytics, Data Structures & Algorithms, Business Analytics, Entrepreneurial Consulting

Toolkit

Vercel · Eve · AI agents · TypeScript · Python · Next.js · RAG · AWS · GCP · Azure · Product strategy · Developer experience